The
carrier is required to contact you at least 24 hours in advance of
their arrival. Be present to receive your shipment or have an authorized
person wait on-site.
If the carrier is held up from completing the job, through no fault
of their own and basically waiting on you, you will be charged accordingly.
The carrier gives you a window of 2 free hours.
If you are not available to receive your shipment after the 2 hours,
your shipment will be placed into a storage facility at your expense.
This means you will have to pay for a number of additional charges,
including, but not limited to:
- The effort it took to place your items into storage.
- The renting of the storage space.
- The time, manpower, and the truck that will be required for
the carriers to retrieve your items from storage and deliver them
to your place.
Read all paperwork carefully. Don't sign anything until you are
in full agreement with what is written. Does the final price match
the estimate that you were given? Write down the carrier's reasons
for any discrepancies.
The carrier has the option and legal right to bill you before he
unloads your items. If you refuse to pay, he has the legal right
to place your items into storage at your expense.
Unloading
